About James

Hardest Working Marketing Agency In Nairobi

My name is James Malel, and PL Marketing Service is my agency. If you just Googled “Hardest Working Marketing Agency In Nairobi”, you found us. Hi.

That’s a big title, so I won’t ask you to take my word for it. Everything that backs it up is right here.

Digitally Fit Awards Kenya 2026Digital Marketing Agency of the Year

Hardest Working Marketing Agency In Nairobi, James Malel of PL Marketing Service

Kenya’s Digital Marketing Agency of the Year

In 2026, my agency, PL Marketing Service, won Top Digitally Fit Digital Marketing Agency of the Year at the Digitally Fit Awards Kenya Edition.

It came down to a public vote. Twenty-seven agencies were nominated, and the people who voted put us first, with 330 votes.

My clients are at the top of Google

Being the hardest working marketing agency in Nairobi only counts if the work pays off for clients. So here’s where they are, with numbers straight from their Google Business Profiles and ranking scans:

Floor Specialists Kenya

#1 on Google for “flooring services nairobi” across most of south Nairobi.

+58% calls, chats, website visits and directions from Google, on last year

Austine Realtors Limited

#1 on Google for “real estate agent nairobi” and “real estate agency nairobi”.

#1 for both, ahead of agencies with far more reviews

Perfume Scentre Kenya

In Google’s top 3 for “perfume shop in nairobi” and “wholesale perfume shop nairobi”.

+31% calls, chats, website visits and directions from Google, on last year

A butcher in Nairobi

Into Google’s top 3 across Nairobi in under 8 weeks.

13 → 53 of 81 spots across Nairobi now in the top 3

Most recently, a dermatologist I work with got into Google’s top 3 for “dermatologist in kilimani”, ahead of a clinic with over 400 reviews.

See the full case studies

What a client said

You keep your word, you’re reliable, and yes, I’d recommend you, just not to real estate companies 😂
Austine Realtors LimitedReal estate agency, Nairobi

I’ll take that joke as the best review I’ve ever had.

What hard work looks like here

  • Your free audit within 1 business day. I record it myself, for your business, not a template.
  • An update every week, in plain English: what was done, what moved, what’s next.
  • The work doesn’t stop at 90 days. If you’re not in Google’s top 3 by then, I keep working for free until you are.
  • You deal with me. The person you talk to is the person doing the work.

Let’s get your business to the top.

Start with a free audit. I’ll show you where you rank now and what’s holding you back. No obligation.

Get my free audit